Privacy Policy

Life-Changing Sales Academy LTD ('the Academy', 'we', 'us', or 'our') operates the website lifechangingsalesacademy.com and provides business, sales and professional development training through structured online and in-person programs. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, register for a program, or otherwise interact with us.

By using our website or enrolling in any program, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following categories of information:

• Contact information such as your full name, email address, phone number and WhatsApp number.
• Enrollment information such as the program you apply for, your business or professional background, and admission responses.
• Payment information processed through our third-party payment providers; we do not directly store full card details on our servers.
• Usage data such as pages visited, time spent on the site, browser type and device information, collected automatically through standard analytics tools.
• Communications you send us via email, WhatsApp, contact forms or social media.

2. How We Use Your Information

We use the information we collect to:

• Process admissions, enrollments and payments for our programs.
• Deliver training content, live sessions, assignments and support.
• Communicate with you about your enrollment, program updates, or administrative matters.
• Send you information about new programs or business education content, where you have consented to receive such communications.
• Improve our website, programs and learner experience based on feedback and usage patterns.
• Comply with legal and regulatory obligations under Nigerian law.

3. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to improve functionality, remember preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings; doing so may affect certain features of the website.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Payment processors and platform providers necessary to complete transactions and deliver training.
• Instructors and program coordinators involved in delivering your training.
• Service providers who assist with website hosting, email delivery, or administrative support, under confidentiality obligations.
• Regulatory or legal authorities where required by law.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

In accordance with the Nigeria Data Protection Act and applicable regulations, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal or contractual retention requirements.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including meeting legal, accounting, or reporting requirements.

8. Children's Privacy

Our programs are intended for adults and business professionals. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The updated version will be posted on this page with a revised 'Last updated' date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Life-Changing Sales Academy LTD
Email: lcsalesacademy@gmail.com
Website: lifechangingsalesacademy.com