Refund Policy

This Refund Policy explains the terms under which Life-Changing Sales Academy LTD ('the Academy', 'we', 'us', or 'our') may issue refunds for program fees paid for our business and sales training programs. This policy applies alongside our Terms of Use.

1. General Principle

Because our programs involve limited enrollment slots, structured cohorts, and immediate access to training materials and mentorship, refunds are considered on a case-by-case basis in line with the conditions set out below.

2. Eligibility for a Refund

You may be eligible for a full or partial refund if:

• You request a cancellation within seven (7) calendar days of enrollment, and the program's live sessions have not yet started.
• The Academy cancels, indefinitely postpones, or is otherwise unable to deliver a program you have paid for.
• You were charged in error, such as a duplicate payment for the same enrollment.

3. Non-Refundable Situations

Fees are generally non-refundable where:

• The refund request is made after the seven (7) day window described above, and program access or live sessions have already begun.
• The learner has accessed a substantial portion of the training materials or attended live sessions.
• The learner is dissatisfied with individual business outcomes, as our programs do not guarantee specific income, sales or growth results.
• Enrollment was obtained through a promotional offer, discount code, or bundled package explicitly marked as non-refundable at the point of purchase.

4. How to Request a Refund

To request a refund, please contact us at lcsalesacademy@gmail.com with your full name, the program enrolled in, proof of payment, and the reason for your request. Refund requests submitted via WhatsApp or social media should also be followed up by email so we can process them accurately.

5. Processing Time

Approved refunds are processed within fourteen (14) business days of approval, using the original method of payment where possible. Processing times may vary depending on your bank or payment provider.

6. Program Transfers

In some cases, instead of a refund, we may offer to transfer your enrollment to a future cohort or an alternative program of equivalent value, subject to availability.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will apply to enrollments made after the updated policy is published on this page.

8. Contact Us

If you have questions about this Refund Policy, please contact us at:

Life-Changing Sales Academy LTD
Email: lcsalesacademy@gmail.com
Website: lifechangingsalesacademy.com